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Your manager must forward a copy of the ACC45 medical certificate to the Payroll section. Gradual return to work Medical certificates Medical certificates are still required to be produced even if you have returned to work on a gradual return to work programme or on restricted hours. Managing your injury claim Keep in regular contact with your manager at work. In certain cases, a WorkAon case manager may be assigned to manage your claim.

It is useful to contact your WorkAon case manager and discuss entitlements and the return to work phase, particularly if lost time and moderate incapacity is involved. Make a plan If you are able to undertake a gradual return to work, it is important that you, your manager and your case manager work through a plan and consider all of your work options. To find out if you are eligible and to apply, contact WorkAon on If you are injured, you'll need to acquire a medical certificate and pass this on to your manager as soon as it is issued and have it renewed prior to it expiring.

Your manager will send this to payroll as soon as they receive it. This process is essential as payroll will be seeking reimbursement from ACC for compensation that has been paid. If you are absent from work because of a non-work related injury, you will placed on sick leave for the first week of absence.

It includes payment towards medical bills, treatment, help at home and work and help with your income. We can cover injuries or conditions that happen over time and are caused by the type of work you do.

This is known as gradual process conditions. We have to establish if your work tasks or workplace environment are causing your condition. Sometimes getting treatment can cause an injury. We can cover a treatment injury if:. We can also cover injuries caused by treatment for an injury we've already covered. This could be things like:. We can cover injuries that cause long-term effects and disabilities including spinal and traumatic brain injuries TBI , such as concussion.

Find more information on TBIs under Resources. Reducing traumatic brain injuries. If we accept your claim for a physical injury, we can also cover mental injuries resulting from that injury.

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